Director General / General Manager

The village of Senneville is a picturesque gem on the western tip of the island of Montreal. Founded in 1895, Senneville is as attractive for its architectural heritage as for its wooded tranquillity. Nestled on the shores of the majestic Lac des Deux Montagnes, this coastal village offers an enchanting blend of natural beauty and history. With its ancestral homes lined with majestic trees, quiet streets and vast green spaces, Senneville is a true haven of peace. The inhabitants of this picturesque village enjoy a peaceful, serene lifestyle, far from the hustle and bustle of the city.
Senneville is home to nearly 1,000 residents and is growing rapidly with the residential developments of “Senneville-sur-le-parc” and “Boisé Pearson”, which, once completed, will add 90 new single-family homes to the territory. Located on the island of Montréal, Senneville is part of the Montréal agglomeration as a linked city. More than half of its $7.5 million budget is used to finance services provided by the Ville de Montréal.
Senneville has adopted a strategic vision (2021-2025) based on its history and exceptional setting, while taking into account the challenges of climate change in order to contribute to the quality of life of its residents.

Job Description:

Reporting to the municipal council, the General Manager’s mission is to coordinate, supervise and administer all municipal operations, in particular financial management and human resources management. The General Manager implements the strategic directions set by the City Council and ensures the execution, in a unionized (blue collar) environment, of the decisions made by the Council. It plans, organizes, directs and coordinates all services, while ensuring the efficient operation of the municipality in accordance with the determined philosophy, policies and objectives, in collaboration with the municipal council. She is responsible for communications between the Council and municipal officials and employees.

Responsibilities:

Administration

  • Efficiently manage all municipal service activities;
  • Plan, organize, direct and control municipal operations, developing annual action plans and ensuring their implementation;
  • Mobilize and guide municipal employees in their actions to achieve set objectives.
  • Work closely with the Town Clerk to prepare files, documents and agendas for Town Council meetings;
  • Coordinate the implementation of council decisions, ensure compliance with bylaws and municipal policies, and handle any claims and lawsuits, collaborating with the city’s legal department and testifying in court when necessary;
  • Maintain strong relationships with various commissions, committees, associations, neighbouring municipalities, government departments and citizens in general;
  • Handle complaints against the city and make recommendations to the city council.

Human resources management

  • Recruit, train and evaluate all management employees in accordance with the policy and budget established by the Board;
  • Also ensure that the municipality has a comprehensive human resources plan to attract, train and retain qualified employees;
  • Make recommendations concerning compensation, benefits and working conditions, while negotiating contracts and presenting proposals to the Board;
  • Develop appropriate communication procedures to inform all employees of Board policies and directives, and oversee their implementation by the relevant departments;
  • Propose employee appointments, transfers or dismissals, subject to Board approval;
  • Ensure that employees have the tools they need to carry out their tasks and responsibilities, and thus foster an efficient and fulfilling work environment within the municipality.

Financial management

  • Ensure that the schedule of financial activities is respected;
  • Collaborate with staff to develop budgets and establish sound financial controls, presenting options for the annual financial plan, capital budget and three-year capital expenditure program;
  • Ensure expenses are properly approved and within budget;
  • Evaluate and recommend measures concerning the municipality’s financial situation and develop policies and procedures for the rigorous management of funds, in compliance with the rules adopted by the Board;
  • Oversee purchasing and recommend new initiatives and changes to improve efficiency and service delivery;
  • Lead the development of a long-term plan for the operation and success of the municipality.

Citizen services

  • Ensuring exemplary customer service and proactive corporate citizenship;
  • Oversee and guide the implementation of policies and procedures to ensure citizen satisfaction in their interactions with municipal services;
  • Collaborate with employees to develop initiatives aimed at improving the citizen experience and responding effectively to their needs and concerns;
  • Ensure that citizens’ requests are dealt with quickly and fairly, by promoting clear and transparent communication;
  • Encourage the development of a service-oriented organizational culture, where active listening and empathy are valued;
  • Promote a relationship of trust between the municipality and its citizens, by striving to meet their expectations and continually seeking to improve the quality of services offered.

Requirements:

  • Bachelor’s degree in business administration, finance, commerce, engineering, law or related fields.
  • Minimum seven years’ experience in a similar position
  • Municipal experience an asset
  • Member of COMAQ (Corporation des officiers municipaux agréés du Québec) Asset
  • Good knowledge of MS Office suite and accounting systems (PG an asset)
  • Skills in communication, negotiation, judgment and change management.
  • Analytical and synthesizing skills
  • Demonstrate leadership
  • Excellent interpersonal skills
  • Be conflict resolution oriented
  • Strategic vision and political acumen
  • Spoken and written bilingualism (French and English)

 

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